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EMS

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What are other home services available everyday?

ECG (12 lead ECG with or without Magnet), X-Ray Portable, Holter monitoring, EEG,
Physiotherapy & all kinds of medical assistance at home. We do also have subscription based EMS ( Emergency Medical Support) facility. For the tests like USG/ECHO/ TMT/ CT SCAN/MRI that require you to reach our center, we can arrange for free pick up and drop at your home(within 2 Km from our center) on any net bill amount above Rs 4000 or in other cases @ nominal charge of Rs 200/Km. If you wish, a person from our center may accompany and assist you throughout the process without any extra cost.

What are the benefits of EMS (Emergency medical support)?

It is an integrated service consisting of maintaining a detailed health record on our system to aid you/your physician in the time of emergency, annual basic health check-up, attending any health related distress call from members, giving advice in the time of grave emergency, sending Ambulance/doctor/paramedic/ nurse/nursing attendant equipped with oxygen, nebulizer, suction machine , BIPAP and other emergency devices and medication. Depending on the gravity of situation / doctor’s advice we will shift the patient to your chosen hospital or to any other hospital associated with our EMS programmed. After discharge from the hospital ,we will take care of all the basic and special medical needs. Our motto is to render maximum possible medical care at the comfort and ambience of your home @ most reasonable cost. Only gold and silver EMS membership card holders will be entitled to avail the EMS services at subsidized cost.
Others also can avail these services but at the rate of normal charges. Currently, we are
operational within 5 km radius area. In future, we will extend the area of service phase by phase. Any interested individual/ organization can contact us in extending this service to their locality.

What to do if you are not satisfied with any of the divisions of our service/ behavior of any person dealing with you?

You can instantly make a call to our commercial manager or Lab service manager numbers are given here.
For bill/ payment related query call Mr. Sourav Bera (Commercial Manager) ……………………….
For service related query call Mr. Surajit Das (Lab service Manager) …………………………..

How to book appointment for a doctor at our specialty clinic?

Go to book appointment option and select your doctor and choose the time which is most convenient to you. If you need any further information on booking/ about a specialist/ doctor you are looking for, please call our service manager. Mr. Surajit Das……………….

How can you help us in serving you better?

You can write your experience and submit it in the feedback option. If you have any suggestion or any grievance, kindly call our service manager. We will be happy to hear from you and keep you in touch with us. We believe, everyone we serve and make him/her happy is a valued patron of MediQ.